Auto-removal of projects by inactive users

To maintain an optimized & efficient environment, we’ve implemented an automated process for removing inactive projects.

This article explains those requirements as well as the workflow for the auto-removal of projects that ensure users are well-informed throughout the process:

Criteria for Auto-Removal
Auto-Removal Workflow

Criteria for Auto Removal

A project will only be considered for auto removal if all the following criteria are met:

1. No Active Studio Plan for the Creator: The project creator must not hold an active Studio Plan.
2. No Team Membership in a Studio Plan: The project creator is not a member of any team associated with an active Studio plan.
3. No Active Domain Assigned: The project must not have a domain name that is active in this project.
4. Not Part of a Multisite Setup: The project is not part of a multisite environment.
5. Inactivity for 6 Months: The project has remained inactive for a continuous period of 6 months.

Only projects that meet these criteria will be automatically removed.

Auto-Removal Workflow

Once a project qualifies for Auto-Removal, there are several steps in place to ensure that the Project Owner remains informed throughout the process.

1. Initial Notification (14-Day Notice)
   An email is sent to the project owner’s email address, informing them that the project will be deleted in 14 days (unless action is taken).

2. Final Reminder (2-Day Notice)
   Two days before deletion, a reminder email is sent, alerting the Project Owner that the project is scheduled for removal in 48 hours.

3. Confirmation After Removal
   Following the removal, a final email is sent to the Project Owner, confirming that the project has been removed from the platform.